Refund policy

Return & Refund Policy

At Atoyye Automotive, customer satisfaction is important to us. Please review our return and refund policy below.

Returns

We accept returns within 30 days of delivery for unused items in their original condition and packaging.

To start a return, please contact us at [Toyearderrel@gmail.com] with your order number and reason for return. Returns sent without approval may not be accepted.

Non-Returnable Items

The following items are non-returnable:

  • Installed or used products

  • Final sale items

  • Products damaged due to improper installation or misuse

For electronic and automotive accessories, we strongly recommend reviewing product details and installation instructions before use.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Shipping costs are non-refundable

  • Refunds typically process within 5–10 business days

    Damaged or Defective Items

    If your item arrives damaged or defective, contact us within 48 hours of delivery with photos of the issue. We will provide a replacement or refund at no cost.

    Exchanges

    We only replace items if they are defective or damaged. If you need an exchange, contact us first.

    Return Shipping

    Customers are responsible for return shipping costs unless the item is defective or incorrect.

    Contact Us

    For any questions regarding returns or refunds, contact us at:
    📧 [Toyearderrel@gmail.com]